← Twinefold

Privacy Policy

Last updated: September 2, 2026

Twinefold ("we", "us", "the app") is a couples app for daily connection, communication and conflict skills, and sexual intimacy. This policy explains what we collect, why, and how you can control it. It's written to match exactly what the app does — not a generic template.

Twinefold is for adults. You must be 18 or older to create an account. We never store profile data for anyone who does not pass the age check.

What we collect

Account & profile

DataWhy we collect it
Email addressSign-in (magic link)
First name, pronounsShown to your partner; used so the app addresses you correctly
AvatarShown to your partner (optional)
Birthdate18+ age verification only
Timezone, languageSends your daily prompt at the right local time, in the right language
Notification timeThe reminder hour you chose

Relationship & onboarding data

Your answers to onboarding questions drive your personalized plan and content. One of these questions concerns comfort with sexual intimacy topics. We treat this as sensitive information under data protection law (for example, GDPR Article 9): we ask for your explicit, separately-withdrawable consent before using it, we exclude it from analytics entirely, and it is included in the account export and deletion tools described below.

Couple data

When you pair with a partner, we store the connection between your two accounts, your relationship stage/anniversary, and your subscription status. Your account data is only ever visible to you and the partner you're paired with — never to other users.

What we do not collect

Who we share data with

We use a small number of service providers to run the app. Each only receives what it needs to do its job, under its own privacy and security commitments:

ProviderWhat it receivesWhat it's for
SupabaseAll account and app data aboveDatabase and authentication hosting
PostHogAnonymous usage events (e.g. which onboarding step you're on) — never your answer textProduct analytics
SentryCrash reports, device model, OS versionCrash and error diagnostics
Anthropic (Claude)Redacted coaching context — categories and goals, never raw partner answersThe in-app coaching feature
RevenueCatPurchase/subscription stateSubscription management
Expo (push notifications)Push notification tokenDelivering your daily reminder
Apple / GooglePurchase receipts, sign-in tokensApp Store / Play billing and sign-in

We do not sell your data, and we do not share it with anyone for advertising purposes.

Your controls

Data retention

We keep your data for as long as your account is active. When you delete your account, your data is permanently removed from our production database.

Children's privacy

Twinefold is not directed at, and may not be used by, anyone under 18. We do not knowingly collect data from anyone under 18. If you believe a minor has provided us data, contact us and we will delete it.

Crisis & safety

Twinefold is a relationship-skills app, not a mental health, crisis, or therapy service. We do not diagnose or treat any condition. If you or your partner are in crisis or unsafe, please contact local emergency services or a crisis line in your country.

International users

If you are located in the European Economic Area or United Kingdom, you have rights under the GDPR (including access, correction, deletion, and objection to processing) with respect to your personal data, which you can exercise using the controls above or by emailing us. If you are a California resident, you have similar rights under the CCPA/CPRA.

Changes to this policy

If we make material changes to this policy, we'll notify you in the app before they take effect.

Contact us

Questions about this policy or your data: hello@twinefold.app